Free replacement and repair policy for quality problems

Car Seat

a.Within 2 years from the date of your purchase of the product, non-human caused quality problems, we will provide free replacement parts, and an accident free replacement service.

b.More than 2 years after the date of purchase of the product by you, if the product has quality problems, we will provide the service of purchasing accessories and paying for maintenance.

c.Payment standard: Maintenance costs include but are not limited to parts costs, labor costs, etc., the specific costs will be assessed by the supplier according to the actual situation.

Stroller, Highchair, Crib

a.Within 12 months from the date of purchase of the product by you, if the quality problem occurs for non-human reasons, we will provide free replacement parts service.

b.More than 12 months after the date of purchase of the product by you, if the product has quality problems, we will provide the service of purchasing accessories and paying for maintenance.

c.Payment standard: Maintenance costs include but are not limited to parts costs, labor costs, etc., the specific costs will be assessed by the supplier according to the actual situation.

Feeding Products, Cotton Products

a.Within 30 days from the date of your purchase of the product, non-human reasons for quality problems, we will provide free replacement parts, or product replacement services.

b.More than 30 days after the date of purchase of the product by you, if the product has quality problems, we will provide the service of purchasing accessories or paying for repair.

c.Payment standard: Maintenance costs include but are not limited to parts costs, labor costs, etc., the specific costs will be assessed by the supplier according to the actual situation.

No reason refund policy

1.Application conditions

Within 30 days from the date of purchase of the product by you, if you are not satisfied with the product, you can apply for a refund without reason.

2.Precondition

The returned products must keep the original packaging, accessories and instructions intact, and have not been used or damaged to ensure that the secondary sales of the products will not be affected.